3038: The Role of AI and Cybersecurity in Tekion’s Automotive Innovations

In this episode of Tech Talks Daily, I have a conversation with Jay Vijayan, the founder and CEO of Tekion, to explore how his company is transforming the automotive retail industry through its cloud-native platform. Jay, who has an extensive background in technology and served as CIO at Tesla, shares his insights into how Tekion is unifying the automotive retail ecosystem by integrating everything from inventory management to customer service on a single platform. Jay discusses the impact of Tekion's platform on customer experiences, highlighting how it enables seamless digital and hybrid transactions, enhances transparency, and significantly improves efficiency for dealerships. We also dive into the role of AI within Tekion’s platform, where automated personalized responses are driving time savings and increasing conversion rates. Additionally, Jay explains how Tekion is helping dealerships and consumers transition to electric vehicles and the crucial role of cybersecurity in protecting connected automotive systems. This episode is packed with insights into the future of automotive retail and the technology driving this transformation.