E11: The Value of Cultural Fluency in Nursing Practice and Health Care

What is cultural fluency, and why is understanding culture so essential for nurses, and healthcare in general? Join the conversation as we discuss the importance of recognizing the power and influence of culture on building trusted relationships with patients, who are often from diverse cultures, and learn how we can best support their needs and preferences to help them on their health journey. You will hear from Claritza Maldonado, RN, Care Manager; Leah Hamby, RN, Care Manager; and Tony Suarez, Director of Experience, Strategy, and Transformation in Humana’s Consumer Group hosted by Humana’s Chief Nursing Officer, Kathy Driscoll RN, CCM.