Jean Louis Bellemare, President of Farm Boy and David Ian Gray, retail strategist talk about the state of modern retail, and the strategic and tactical decisions retailers need to make now to survive

On this episode I’m in Ottawa to meet Jean Louis Bellemare, President and General Manager of Farm Boy Company and 2020 Golden Pencil recipient.  We talk about the rich history of Farm Boy, the evolution of their unique in-store experience, assortment, merchandising and marketing strategies and now in the COVID era, what if anything has changed in their strategy and approach.  Next, I'm in Vancouver with my good friend and retail strategist David Ian Gray talking about the state of the retail sector and the upcoming challenges and opportunities for retailers during Holiday 2020.