31. How to create an exceptional customer experience with wedding Magician, Ricky Locke

In our industry creating an exceptional customer experience is key in connecting with our dream clients and building a successful wedding business.  Today, my guest is the award-winning magician, Ricky Locke, who specialises in creating unique and unforgettable experiences for couples and wedding guests.  Ricky really understands how to sell the experience he delivers to his couples, not just the service. In this episode, he shares so many practical tips to help create a positive first impression and how to build a rapport with our clients that achieves that memorable experience.  So today, I’m excited to dive into Ricky’s journey into magic, from doing tricks down the pub and making videos for Youtube to leaping into the wedding industry and why he’s so passionate about customer experience. I just know you’re going to take so much away from this episode!  You can check out Ricky’s amazing magic at www.rickylocke.co.uk and connect with him on Facebook.  If you enjoyed today’s episode, come and let me know on Instagram. I’d love to know if you found it helpful.