What To Do When You Customers and Boss Don't Allow You Time To Do Your Work.

A common question this podcast receives is about how to manage the different types of work that come at you every day. So. That’s what we’re going to address today.    You can subscribe to this podcast on: Podbean | Apple Podcasts | Stitcher | Spotify | TUNEIN   Links: Email Me | Twitter | Facebook | Website | Linkedin Get the FREE Annual Planning Sheet Get the Evernote Annual Planning Sheet Carl’s Time Sector System Blog Post The FREE Beginners Guide To Building Your Own COD System Carl Pullein Learning Centre Carl’s YouTube Channel Carl Pullein Coaching Programmes The Working With… Podcast Previous episodes page   Script Episode 168 Hello and welcome to episode 168 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show. We all have different tasks, events and ideas coming at us every day and they come from many different places. They come from our customers and clients and because of the way we are conditioned to communicate with our customers and clients, we drop everything the moment an email comes in from them. You might have an over-enthusiastic boss who likes to micro-manage you and never leaves you alone to get on with your work and of course you might work on projects with overwhelming numbers of tasks.  Whatever kind of work you do, there is always a way to manage the workload and to still have a private life where you can indulge in your favourite pastimes.  Now, before we get to the question, if you are struggling to pull together a way of managing your time and feel you have tried everything, then I can help you. I have a coaching programme where we work together to create a consistent way of managing your time so you have time to do your work—whatever work that is—and leave yourself time for the things you love doing.  I’ve worked with lawyers, doctors, executives, real estate agents and salespeople to bring calm and focus to their lives and I can do the same for you.  No matter what you do and what you want time for, I can help you. All you need do is visit my coaching programme page, complete the questionnaire, choose your programme, schedule your call and you’re in.  Places are limited—I only have so many hours in the day, like you, but there are a few places left. If you want in, make sure you schedule your call very soon.  Okay, it’s time for me to hand you over to the mystery podcast voice for this week’s question. This week’s question comes from Mohammad. Mohammad asks: Hi Carl, I’m struggling to get all my work done. My boss is always calling me asking me what I am doing and my customers use email for everything and expect me to reply immediately. It just leaves me so exhausted. I’ve tried everything but nothing works. What would you advise anyone who just has no time at all to do their work? Hi Mohammad, thank you for your question.  Firstly, don’t worry, you are not alone, there are many people around the world who share your frustration and there are a few things you can do that will bring some calm to your hectic days. First up you are going to have to manage expectations. Most of the problems you are experiencing with your customers are down to their expectations of you and possibly the company you work for.  This usually manifests itself when we are in the initial sales process. In our urgency to get the sale we make promises we will find difficult to keep later. One of the most common ones is to tell a customer that you will always be on hand to answer their questions. And once those promises have left your lips, you’ve just set yourself up for a torrid time.  Now you may not be part of the sales process, but your initial contact with the customer is your only real chance to undo the danger. This is your chance to set out your contact policy. I know that sounds formal, but really that’s what it is. You need to establish a policy for how and when