Episode 26: Workplace Mediation Insights - Taking the fear out of workplace conflict with Luke Monahan

Founding partner of The Mediation Foundation of Ireland, Luke Monahan joins our host William Corless on the workplace podcast to provide insights into workplace mediation. Many senior managers and people in HR have a fear of conflict and fear the mediation process escalates conflict. In this episode, we dispel certain myths about mediation and give people a great understanding of mediation to overcome their reluctance.We cover key principles of mediation such autonomy, confidentiality, impartiality and a voluntary process. We share the keys stages of mediation and the concept of reframing to make mediation more accessible to people in the workplace.This episode promises to provide a different perspective on conflict through a reframe of resolution and away from grievance procedures that many managers are hesitant to address. For more information click on www.mfi.ie