Episode 53: Employee relations through the mediation lense with Denise White-Hughes

Denise White-Hughes, head of employee relations with LIDL Ireland and Northern Ireland joins our host William Corless to discuss mediation in relation to employee relations.  In this episode Denise highlights -The benefits and cost savings the mediation has brought Lidl. -Lidl’s learnings about implementing mediation in a large organisation -Examples where mediation has worked with a real life scenario and the positive outcomes from a complaint on banter was made. -Her experience of mediation -Where conflict is inevitable and how to best manager conflict. This episode was sponsored by the Mediation Foundation of Ireland. Europes premier provider of mediation training. www.mfi.ie