9: Ben Wilson meets Amanda Bucklow, one of Britain's most distinguished mediators

Amanda Bucklow is one of the UK’s most revered mediators, whose ability to remain impartial, actively listen and understand the underlying issues, personalities and emotions influencing conflicts has helped countless parties generate creative solutions and build peace. Among her many skills is the way that she blends her very high levels of emotional intelligence with a distinctly commercial mindset to guide discussions in a way that’s informed, realistic and specific. Amanda is an excellent guide for parties navigating complex conflicts, and she was an invigorating thrill to interview. She really does have a remarkable approach to problem-solving — and, for me, personally, as a journalist and interviewer, she is one of the most fascinating and informed people that I have spoken to in the past 25 years. She really is someone who opened my eyes, and hopefully, as a listener, you might experience this, too. Thank you very much for listening — and wishing you all the best, Ben.