Amir Haboosheh - How CEOs Develop Empathy - Ep.169

Ep 169: Alex (@aebridgeman) is joined by Amir Haboosheh (@amirhaboosheh) My guest on this episode is Amir Haboosheh, Co-Founder and CEO of Snowball Industries, a home services holding company with 4 portfolio companies today. Their vision is to build a permanent, publicly traded home for these companies, and Amir and I talk extensively about what an IPO looks like and the benefits and tradeoffs it brings.  We also talk a lot about empathy, a skill ambitious CEOs cannot get enough of, lessons from Amir’s family on empathy, and how he coaches new managers on empathy and leadership. This conversation had a lot of depth and I think you’ll be able to take away many of these lessons to your own company. Listen weekly and follow the show on Apple Podcasts, Spotify, Google Podcasts, Stitcher, Breaker, and TuneIn.  Learn more about Alex and Think Like an Owner at https://tlaopodcast.com/ Links: Snowball Industries Amir on LinkedIn Buffet: The Making of an American Capitalist by Roger Lowenstein Berkshire Hathaway Shareholder Letters $FIX - Comfort Systems John Wilson on Think Like an Owner Color Code Timestamps: (00:00:00) Intro (00:03:45) Favorite Warren Buffet Lessons: Reputations (00:07:28) Being flexible in purchase agreements (00:09:31) Snowball’s Origin and business strategy (00:14:52) Home Services companies going Public (00:16:48) Revenue required to go Public (00:19:27) How the role of the CEO changes through company growth and Going Public (00:25:45) The power and importance of Empathy (00:41:28) Screening for empathy in candidates (00:44:14) Color Code (00:49:06) Giving feedback (00:53:35) Leaning on a board for expertise (00:57:29) What strongly held belief have you changed your mind on? (01:00:01) What’s the best business you’ve ever seen?