Creating the Holy Trinity of Restaurant Experiences

Restaurateurs know that although the food is critical, it’s only one of the factors that determines success. In this extraordinarily competitive market, the guest experience has always mattered and today it’s more important than ever. Whether your restaurant brand is fun and raucous or elegant and luxurious, paying attention to every point along the guest’s journey is not optional anymore. Today we’re speaking to Anna Neri, a branding specialist who’s worked with food service brands for over 10 years, about how restaurateurs can up their game with the guest experience. Hosted on Acast. See acast.com/privacy for more information.