Going Berserk Over Email

Troy Broussard is the Co-founder of BerserkerMail, an email marketing platform designed to provide world-class inbox deliverability and user-friendly campaign building for marketers. A former Navy nuclear engineer, enterprise-class software developer, and API-level marketing automation specialist, he has built multiple multimillion-dollar software, SaaS, SEO, and native app businesses. Troy is also the author of the bestselling book Infusionsoft Mastery and has been a sought-after email automation consultant for over a decade. His expertise has helped clients collectively earn over $150 million in sales. Ben Settle is the Co-founder of BerserkerMail and a recognized authority in email marketing, renowned for his expertise in crafting persuasive email copy and building strong, lasting relationships with audiences. As the publisher of the Email Players newsletter, he shares valuable insights on email marketing strategies. Ben's contributions to the field have earned him recognition from industry leaders like Perry Marshall and Tom Woods. His approach focuses on engaging communication and fostering consistent connections with audiences to drive measurable results. sales. In this episode… Most email marketing platforms promise big results — automations, analytics, sleek templates — but often leave marketers frustrated and stuck. Overpriced, overcomplicated, and under delivering, they end up being more of a burden than a benefit. So why do so many platforms fail to meet the real needs of marketers?, According to Troy Broussard, a veteran tech builder,  and Ben Settle, a seasoned direct response marketer, most platforms are bloated with unnecessary features that marketers don’t need and rarely use. They highlight the industry's obsession with “featuritis” — adding more tools instead of focusing on what actually drives deliverability and results. The impact? Poor user experience, rising costs, and disappointing performance. By designing a platform they personally use daily, Troy and Ben built a tool that prioritizes simplicity, efficiency, and real-world marketing outcomes. It's a return to fundamentals — and it's working. In this episode of the Timeless Marketing Podcast, host Brian Kurtz is joined by Troy Broussard and Ben Settle, Co-founders of BerserkerMail, to discuss why most email platforms fall short and how they set out to fix it. They cover the dangers of feature overload, the importance of deliverability over design, and what it means to build software by marketers for marketers. Ben also shares tips for writing high-performing emails without relying on images or fluff.