138 | Boxed Bellman Excreta

Scott Greenberg is a motivational speaker, former Edible Arrangements owner, and author of "Stop the Shift Show: Turn Your Struggling Hourly Workers into a Top-Performing Team." As the former owner of multiple Edible Arrangement stores, Scott has learned that approaching your hourly staff with a salaried mindset is a recipe for failure. Susan and Scott talk about what's still wrong with dining out and hard vs. soft needs. What you'll learn about in this episode: How to decide when to give someone a raise Who makes up the best audience for a speaker What bosses should do when managing Gen Z employees What Maslow's Hierarchy of Needs has to do with pizza parties Which new service consultants should consider adding to their offering Rate, Review, & Follow on Apple Podcasts "I love Susan, Top Floor, and the Loading Dock." If that sounds like you, please consider rating and reviewing my show! This helps other people like us find the show and makes our guests feel good about being on it.  Tap to give us five stars, and select “Write a Review.” Be sure to let me know what you liked most about the episode! Also, if you haven’t done so already, follow the podcast or restart automatic downloads. It's the best way to make sure you don't miss out.