How to make clients feel like family - Theresa Hill - S18-E01

Do clients frustrate you? Do you feel like your clients are frustrated with you? How can you make your clients feel like family and actually enjoy your interactions? Theresa Hill shares how her agency cultivates family both internally and with their clients around the world. Hot topics from todays episode How to make clients feel like familyBringing family into the businessWorking with family membersPlussing a client experienceNot charging for every minuteBoundariesDealing with angry clientsWhen to fire a client Mentions: Scratch - click here Questions for web content - click here Connect with Theresa: Email - [email protected]  Website - https://www.inovatemarketing.com/ Facebook - https://www.facebook.com/inovatemarketing/ --- OUR EVENT: Do you want to make real change in your business? Join us at our in-person event Agency Transformation Live Meet Troy Dean; Lee Jackson, Chris Ducker, Kelly Baader, Amy Woods, Paul Lacey, Dave Foy and other legends in this fantastic conference focused on actionable steps that you can use to transform your agency. --- See acast.com/privacy for privacy and opt-out information.