THL Refresher: Kristen Hadeed on Leading Millennials

In 2009, at the age of 20, Kristen Hadeed started Student Maid, an all-student cleaning company that grew to employ more than 400 college students in two cities. In 2021, she took the lessons learned from that experience and moved fully into leadership development.  This was our first interview with Kristen, originally from 2016, but she had a prescient insight into the causes of today's "Great Recession." She has been part of a growing generation of leaders who are helping to highlight the sense of meaning and purpose that millennials are looking for in their work. In other words, like everybody else, they simply want to know that who they are and what they do matters.