037: Empathy With Users

Design Kaffé - A podcast by Susan Zhuang, Sandrine Duval - Fridays

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Our first theme for the season is empathy: we define empathy, talk about the importance of building empathy with our users, and share ways we can be more empathetic with users throughout our design process. We are @UX_Maturity on Twitter and UX Maturity on LinkedIn — follow us there for the latest updates.