#271 Loops, arcs, and terrain

Episode 271 is a slightly different linkshow based around a tweet and article by Stephen Anderson, and two related articles, discussing arcs, loops and terrain in the context of service design. Stephen started off by tweeting his feelings around using customer journey (maps) for experiences where the linear sequence is very different from user to...

Om Podcasten

UX Podcast is for those who are passionate about balancing business, technology people and society within the realm of digital media. Moving the conversation beyond the traditional realm of User Experience. Hosted by Per Axbom & James Royal-Lawson every other Friday from Stockholm, Sweden.