5S and Charley's Table 'Part 6-Hero Within'

Is there a tried-and-true profile of a hero? A time-tested, widely-accepted persona that the rest of us can model ourselves after? Or is it possible, for example, for the hero of a tale to also be a grade-A grump? Join us this week as Gwendolyn Galsworth, your host and visual expert, shares her first-hand account of the shop floor story that taught her the answer and a lot of other valuable lessons. The grump in this instance was a machine operator named Charley and—harking back to last week’s show on the value field—a gripping struggle over a table that everyone (except Charley) wanted to toss into the trash. Even though everyone in his union-based plant was trying hard to learn what R-E-S-P-E-C-T meant in everyday work, Charley’s case was so extreme that his co-workers decided to take certain liberties with that definition—and they lived to regret it. In this sixth show in her hero within series, Gwendolyn provides the telling details. Tune in/Learn more. Let the workplace speak!