Master Class: Training Visual Trainers

What do visual workplace trainers contribute? How do they add value for the company—and gain value for themselves? Join us this week as Gwendolyn Galsworth, your host and visual expert, brings back the news from her most recent Master Class—in the cold, remote regions of western Minnesota. Listen as she shares how she trained a team of visual workplace trainers to use visuality to envision and build the company’s business case. And how, in the process, they discovered that: a) it’s a mistake to use operator-led visuality as just an expanded form of 5S; b) their role as coaches is more than simply ensuring that monthly visual blitzes get scheduled and occur; and c) they can use visuality to introduce TIME into operations—with or without lean. As they began to master visual thinking, these trainers began to see how to advance the company’s operational cpk (capability) and teach others how to surface and link up key feeder functions and let the workplace speak. Tune in/learn more.