298: Turning Bad Experiences Into Good with Sam Talassinos and XYZ Dental

We talk to many vendors and milling centers on the podcast. But never have we talked to a company in Australia that does both. Sam Talassinos grew up in his father’s lab and never wanted to be in the industry. After a brief time in retail, Sam found himself in the lab (of course) and introducing digital to their workflow. It took a bad experience while getting some new equipment that drove him to open XYZ Dental, offering milling services and equipment to other labs in the area. Sam talks about growing up in the industry, how he approaches customer service, and why he joined the board of Australian Dental Industry Association to help the profession grow. Are you in the market for top-notch digital equipment, such as mills, scanners, or furnaces? Well, the time to act is NOW! Ivoclar, has introduced unbeatable rates exclusively for customers in North America. Ivoclar has made it easier for you to invest in cutting-edge digital equipment with lower-than-prime interest rates. Whether you're looking to upgrade your milling capabilities, enhance your scanning technology, or optimize your furnace performance, Ivoclar Digital has you covered. To take advantage of this offer, the dedicated Digital Specialists at Ivoclar are ready to assist you. For details on how to get in touch, visit Voicesfromthebench.com and the Ivoclar tab to find all the information you need to get started. Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – VITA MFT Teeth are the ultimate solution for creating lifelike and stunning smiles. Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since VITA believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit vitanorthamerica.com/freemft Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store. Join the VITA family today. Candulor a dental supply company from Switzerland has solutions no matter if you are analog or digital Check out their PhysioSet TCR tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from. The Swiss School of Prosthetics in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner Edmonds Dental Supply Candulor, High End Only Have you ever wanted to learn exocad? Do you find learning new design software overwhelming or just too costly because you have to go to a weekend course. Even if you have never used design any software before, we have the perfect solution for you to begin your exocad journey. Head over to the Institute of Digital Dentistry and select the “Mastering Exocad Course”. Broken down to three segments, the amazing Marjorie will take you through Fundamentals, Intermediate, and Advanced courses leaving you with the confidence to tackle most cases coming into your lab. I personally am going through all 70 lessons and find it one of the most thorough courses you can take at your own pace. And for being a listener of the podcast, if you enter code VOICES when checking out they will take an additional 10% off any course they offer…. And they offer a ton of content for labs and clinics.Special Guest: Sam Thalassinos.