#82 You can't be everywhere your customers are

Amas and Bob enjoy answering a question from an Omaha listener: Do you have to be everywhere you customers are? Which channels would work best for you? One of the most popular social media channels doesn't have service options yet, do you know which one? They will discuss the trend of over investing in social media at the cost of other channels  They also share the best way to stop issues from going viral  And much more... Learn more about Amas Tenumah Learn more about Bob Furniss