Episode 25 - The Tyranny Of Incrementalism w Jamie Ham
Waiting for Service - A podcast by Amas Tenumah
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8:17 Customer experience is a product 11:11 nuke the competition 12:05 CSAT, NPS is no longer cutting edge
Waiting for Service - A podcast by Amas Tenumah
8:17 Customer experience is a product 11:11 nuke the competition 12:05 CSAT, NPS is no longer cutting edge