12: Why Your Employees Don’t Respect You & How To Be A Good Manager - Heather Elkington

No one teaches you how to be a great leader, but getting it wrong can make or break your career. Today, I’m sitting down with Heather Elkington, the Gen Z leadership coach who’s helped thousands step up with confidence. Heather started as a young manager at Harrods, struggling with imposter syndrome, tough feedback, and impossible workloads. Now she’s trained leaders at American Express, Abercrombie & Fitch, and FTSE100 companies and she’s here to share what actually works. If you’ve ever felt overwhelmed or unsure as a leader, this episode is for you. Chapters:  0:00 Introduction  3:00 The worst type of leader  5:00 How to give bad feedback 8:30 Why you need to stop being nice 15:00 Heather's love for work 17:00 working at Harrods 22:00 Building Her Business  44:00 Why you need core values  51:00 What does a great manager actually do  58:00 Heather First Business inspiration  1:03:00 Dark side of entrepreneurship  1:07:00 How to conduct a 1-to-1s  1:10:00 How to set boundaries  1:12:00 What is the biggest mistake managers make  1:22:00 What is the mission of the business 1:30:00 What's next for Heather  Follow Chris: https://www.instagram.com/chrisdonnellyofficial/?hl=en Follow Heather: https://www.instagram.com/leadershipheather/?hl=en