Terry Jones @ Travelocity & Kayak: The Travel Agent Who Put Travel Agents Out of Business

If you want to fly across the world tomorrow, you can make your plans within minutes while sitting on your couch. But booking travel used to be much more complicated. It required calling (or visiting) travel agents who would manage all of your reservations for you, and then you'd have to wait from them to send your tickets and itineraries. The process could take hours, and ensuring you'd found the best prices was near impossible.That all changed when American Airlines began making their travel booking software available online. The man who led those efforts was Terry Jones. Terry Jones was a former travel agent turned tech ops manager who oversaw American's initiative to launch the website that ultimately became Travelocity, and it forever changed how people traveled.If that weren't enough, Terry also went on to help found Kayak, the travel comparison engine that made finding the best and cheapest flights as easy as booking online.In this episode of Web Masters, Terry talks about how he helped build both revolutionary pieces of travel software. For a complete transcript of the episode, click here.