Should you give discounts to nonprofit organizations?

As my company grows, so do the requests for nonprofit discounts. If you are in the business of digital content creation, then you probably get a lot of requests for free and discounted services. At my agency, requests for discounts based upon nonprofit status are always met with “no”. We even get ahead of this question by answering it in advance on our FAQ page. I’m confident about that decision, but I didn’t always feel confident saying “no.” The first time I heard the words, “Do you provide a discount for nonprofits?” I thought, “Why on earth would I do that?”  Then, I wondered, “Am I supposed to be giving nonprofits discount pricing?”  (more…)