Building an IT Service From the Ground Up with Kyle McKenna

Kyle McKenna is the Manager of Enterprise Technology for Cars.com. Kyle, along with host Ryan Bacon, discuss what it's like to build an IT service from the ground up and what needs to be put in place to be successful. Kyle talks about how he was a one person shop that managed over 600 devices, while also putting policies and end point protections in place to keep everything running. The pair also talk about the importance of a ticketing system so you aren't overwhelmed with requests.Listen to...