Your Customer is Your Greatest Teacher With Julia Hartz

Julia Hartz, co-founder and CEO of Eventbrite, has embodied the approach of going “outside your element” since day one. She sits down with Anthony to discuss how – following her career debut at The Ugly Mug in high school – she worked her way to a high-powered job in the entertainment industry before co-founding a startup with her husband. She also shares a behind-the-scenes look at being in the Eventbrite "war room" when the pandemic first hit. Josh Fagen, a longtime trusted advisor, also talks with Anthony about how to prioritize connections and listen to customers' feedback effectively to build an organization. For more from Anthony, follow him on Twitter @AnthonyNoto.