Working with Salesforce Mobile, Support, and Product Managers with Cheryl Feldman WizardCast 65

Do you ever have to call Salesforce Support? Do you wish you could make Salesforce mobile a better experience for your users? Would you like to talk with a Salesforce Product Manager? Then you want to listen to this episode as Mark and Brian talk with Cheryl Feldman. Cheryl Feldman is an MVP, User Group Leader, Admin for a large Enterprise company and so much more. You may have read about Cheryl when Trailhead featured her story: https://trailhead.salesforce.com/trailblazers/cheryl-feldman  There's even a better chance that you've seen her photo on the login page. Show Overview 00:01 A very dramatic retraction about Dashboards 01:28 Introduction 02:25 Joke from Amy Oplinger https://twitter.com/SalesforceAmy/status/966836693192998912 03:00 Public Service Announcement due to Budget restraints 04:18 Fake Sponsor: Podcast anonymous 04:35 Libsyn Affiliate: 1 month free with promo code: podmagic 05:17 Coffee Break AI on a poor adopted Enterprise platform Https://twitter.com/petercoffee/status/963129134078615553 09:06 Introducing Trailblazer Cheryl Feldman 10:00 Only the best bosses... Happy place on earth 10:47 Mobile escapades 12:48 Lightning now and shout out to Michael Orr https://twitter.com/orrdeal 14:50 Mobile only page? 17:45 Specific Lightning Components to make Salesforce Mobile amazing 19:00 Flows in mobile with the Flow Action 21:44 Shameless plug: Using Flows in Actions https://thewizardnews.com/2017/10/18/favorite-salesforce-winter18-feature-flow-object-action/ 22:45 Cheryl's list for must need for mobile: Mobile only pages and login as other user on mobile 28:44 Interacting with Salesforce Support 29:14 Cheryl's tips for interacting with Salesforce support 32:55 Simulator on Chrome for mobile 38:00 Working with Salesforce Product Managers 41:00 Product Managers in the Trailblazer community 48:25 We Love & Miss you Shawna Wolverton. 53:20 What one question would you ask Parker Harris? 55:43 The First time Cheryl met Parker Harris 56:45 And now you're on login Page/How she found out she was on the login page 58:47 If Brian & Mark were Sesame street's Bert and Earnie... who is who? 49:42 When Marc & Parker are on stage at Dreamforce, which WizardCast host is Marc and which is Parker? 1:02:32 Why Cheryl feels unworthly of being on the podcast. It's a Star Wars thing. 1:04:20 Star Trek Vs Star Wars, Salesforce vs Microsoft Dynamics 1:05:20 A girl things Mark & Brian are super cool BECAUSE we watched Star Wars 1:07:35 Closing Credits and Kudos to Jean Hawthorn as intern via @WizardCast_pod 1:08:00 Tell us your ideas, your questions for Parker! Submit Questions for Parker Harris: http://bit.ly/parkerquestions Submit Ideas:http://bit.ly/ideahighlight 1:09:19 After Credits Scene   HELP US SPREAD THE WORD! We’d love it if you could please share #WizardCast with your twitter followers. Click here to post a tweet! https://ctt.ec/23f7u Ways to subscribe to The WizardCast Click to Subscribe via iTunes/Apple Podcasts Click to Subscribe via Stitcher Subscribe via RSS Participate In The Show! Share an IdeaExchange idea for our Ideas Highlight episodes! http://bit.ly/ideahighlight Share a question for Parker Harris http://bit.ly/parkerquestions FEEDBACK You can ask your questions, make comments, bad jokes, and your requests!  Contact Us via Website Leave of Voicemail 608 492 0321 Email [email protected] Audio and Music provided by: Cherry (Instrumental Version) (Josh Woodward) / CC BY 4.0 Sounds from: http://www.freesfx.co.uk