Laura Zarrow with Kelsey Crowe on There is No Good Card For This

Kelsey Crowe speaks with Laura Zarrow about how to bring empathy to work and why it matters so much. Crowe is a professor at the School of Social Work at California State University and co-author of 'There Is No Good Card for This: What To Say and Do When Life Is Scary, Awful, and Unfair to People You Love.'Aired April 5, 2017