Inside Nubank’s Bold Experiment: HR as a Product | Suzana Kubric & Jessica Matsumoto

Nubank is the largest digital bank outside of Asia and one of the fastest-growing companies globally, recently surpassing 119 million customers across Brazil, Mexico, and Colombia. Much of that growth has been fueled by an obsessive focus on customer experience. Now, Suzana Kubric and Jessica Matsumoto are bringing that same mindset to employees. In this episode, Dart talks with Suzana and Jessica about what it means to design HR as a product, why Nubank brought in PMs and designers from othe...