Episode 385: Managing Employee Trauma at Work With Matthew Brown From Schoox

We have policies for years that say we don’t retaliate, we don’t do these things. But we also are welcomed into a lot of organizations. Many of us are welcomed into the workplace with this mindset that you check your baggage at the door, you leave your emotions at the door, you don’t bring that stuff in. And that in many ways has perpetuated the trauma that continues to show up in the workplace because we’re asking you to be, not you. Episode 385: Managing Employee Trauma at Work With Matthew Brown From Schoox Welcome to the Workology Podcast, a podcast for the disruptive workplace leader. Join host Jessica Miller-Merrell, founder of Workology.com as she sits down and gets to the bottom of trends, tools, and case studies for the business leader, HR, and recruiting professional who is tired of the status quo. Now here’s Jessica with this episode of Workology. Jessica Miller-Merrell: [00:00:53.23] Welcome to the Workology Podcast powered by Ace The HR Exam and Upskill HR. These are two of the courses I offer for HR certification prep and recertification for HR leaders. Now, this podcast is part of a series on the Workology Podcast focused on the roles and responsibilities of the Chief Human Resources Officer or CHRO. The CHRO is sometimes called the VP of People or Chief People Officer, and it’s an executive or C-level role that deals with managing human resources as well as with organizational development and implementing policies of change to improve the overall efficiency of the company. The CHRO podcast series on Workology is sponsored by HR Benchmark Survey. Share your insights at HRBenchmarkSurvey.com. Now, one of the reasons why I continue doing this series is because there’s a lot of mystery around that CHRO-level role, and I want aspiring creators to know the types of skills and experiences they need to promote into a future CHRO role, along with hearing from senior HR leaders how they’re partnering and collaborating with their executive peers. Now, before I introduce our next guest, I want to hear from you. Text the word “PODCAST” to 512-548-3005. Ask questions, leave comments, and make suggestions for future guests. This is my community text number and I want to hear from you. Today I’m joined by Matt Brown. He’s the Chief People and Culture Officer with Schoox. Matt has 15+ years of experience in IT, HR, L&D, and talent management across multiple industries, primarily in the hospitality and restaurant spaces. Today he blends people, processes, and technology to better connect HR with learning and development, helping organize and create cultures and experiences that have a lasting impact. Matt, welcome back to the Workology Podcast. Matthew Brown: [00:02:52.03] Thank you so much. I don’t, I don’t envy you. That was a mouthful. Take it out there. I’m just a fun guy that likes to do really fun things that put people in the center of all of it. Jessica Miller-Merrell: [00:03:02.86] I am a fun gal that likes to, to, to put people in the center of it, so I know this is going to be a fun conversation. We talked, I mentioned the intro a little bit about how you got here, but let’s kind of back up. Tell us, how did you get started, especially in HR. And how has your work evolved over time into your current role? Matthew Brown: [00:03:25.75] You know, I think, I always love sharing my story. I’ll try to keep it as brief as possible because I’m a talker. I can go on for hours and hours. But I think, you know, I took a very, I would call it nontraditional path,