Airlines, the not so friendly skies
WTF! Walk The Floors Podcast- All Things Hospitality Training - A podcast by Michele Kline and Stephanie Leger
In this episode, hosts Michèle Kline and Stephanie Leger address the various areas of opportunity that airlines are leaving on the table when it comes to service failure and guest recovery.Connect with the hosts on LinkedInMichèle Kline https://www.linkedin.com/in/michelekl...Stephanie Leger https://www.linkedin.com/in/sleger/Hosts Company Links: Michèle Kline https://www.klinehospitality.com/Stephanie Leger https://www.firstratehospitality.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices Hosted on Acast. See acast.com/privacy for more information.
