#148 - Startup School Week 7 Recap - Kevin Hale on Conversion Rates and Pricing

Y Combinator Startup Podcast - A podcast by Y Combinator

Categories:

We've cut down the seventh week of lectures to be even shorter and combined them into one podcast.

Kevin Hale gave both lectures this week. Kevin’s a partner at YC and cofounded Wufoo. His first lecture is on how to improve conversion rates and his second lecture is on pricing for startups.

Y Combinator invests a small amount of money ($150k) in a large number of startups (recently 200), twice a year.

Learn more about YC and apply for funding here: https://www.ycombinator.com/apply/

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Topics

00:00 - Intro

00:27 - Kevin Hale - How to Improve Conversion Rates

1:02 - Why we care about conversion rates

2:02 - Shareware conversion rate is .5%

2:22 - Casual download games is 2%

2:32 - Freemium SaaS range from 1.5 to 5%

3:57 - Knowledge spectrum

5:52 - The one button interface

6:37 - What is the call to action? And the magic moment.

8:02 - What is it?

8:38 - Is it right for me?

9:02 - Is it legit?

9:22 - Who else is using it?

9:52 - How much? What's the catch?

10:39 - Where can I get help?

11:30 - Kevin Hale - Startup Pricing 101

13:15 - Monetization gives you the biggest bang for your buck

14:35 - Price thermometer

16:35 - Mistake 1 - Prices are too low

16:55 - Mistake 2 - Underestimate costs

17:08 - Mistake 3 - Don't understand your value

17:27 - Mistake 4 - Focus on wrong customers

18:05 - Sales and profit over a product's life

19:20 - Why is pricing innovation hard?

21:27 - How to optimize prices

22:32 - $1B formula

24:05 - Price and complexity

26:55 - 10 - 5 - 20 rule

28:20 - Summary