How to Make People Like You in 90 Seconds or Less

This book teaches face-to-face communication skills to quickly bond people together. It explains how to make a good first impression, start a conversation with almost anyone, establish instant rapport, and build better business and personal connections. All personal interactions and business relationships are based on rapport. The key to establishing quick rapport is to synchronize conversational behaviors. This is accomplished by mimicking a conversation partner's facial expressions and other body languages, as well as voice tone. The author teaches these steps for effective communication – * Know the wants, needs, and goals * Find out what is being delivered * Change and improve practices to achieve the desired results