How to get your business systems and processes in place with Sonaya Williams
Your Dream Business - A podcast by Teresa Heath-Wareing - Mondays

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Today’s episode of the podcast is an interview with Sonaya Williams who is the founder of The CEO Partner®, a systems-driven, profits-obsessed, Digital Implementation agency that helps smart CEOs grow their business and meet their goals. Sonaya lives to help CEOs create an operational master plan for themselves and their teams, teaching efficient and effective systems and tools during the process. KEY TAKEAWAYS COVERED IN THE PODCAST If something doesn’t excite you and give you joy – it is not sustainable and you just won’t do it! When something is your zone of genius, you are really good at doing it. When something isn’t your zone of genius, there will be someone else who can do it! There is always someone who will want to do the bits that you don’t want to do. It is never too early to start documenting your systems – even if it is just you. By documenting systems, you can free up your brain so you can think about growing your business! To start documenting your processes - Write out everything you do every day/week/month. Record yourself on Loom doing tasks you do again and again. Every process should be documented in a separate document to make it easy to search. Keep your processes updated and review them regularly. Team members have to take ownership of processes so they are not reliant on you and you are able to step out of the business. Think about the triggers for each process – are there any you can pass on to your team so you can step away? You have to have processes when you have a team, otherwise everything will still be reliant on you. When you are looking at hiring your first team member – think of it as an investment as you are gaining that time back. EVERYTHING in your business is a system. When something is a process, it becomes so much easier. It also means you can keep making it better and review. It will take time to get all your systems and processes in place but it will be SO worth it! THE ONE THING YOU NEED TO REMEMBER ABOVE ALL ELSE… Start creating a list of things you do every day, then record yourself doing them! HIGHLIGHTS YOU SIMPLY CAN’T MISS An introduction to Sonaya 05:16 Zone of genius 10:55 Why do I need to think about my systems if it’s just me? 12:32 How to start your processes 16:12 Being able to step away from your business processes 24:40 Bringing on a team and what to give them 28:08 Transcript Teresa: Welcome to this week's episode of the podcast. How are you doing? So I have had a very, very busy few weeks. And as you can probably hear from my voice, I am worn out and I'm really glad that I'm recording this episode now almost as if to say to remind you that we're human and there's only so much we can do with our time. Teresa: So the week, last week as I'm recording this, we did two online events and one in-person VIP retreat over the weekend, which was three days in total for me, because obviously I got there the day before. We had a lovely drinks, reception, we had dinner, um, there was about 20 over, it was so good. Then we had a whole day of goal setting, planning, masterminding. Teresa: It was brilliant. And then I spent the night again and, uh, obviously chilled out a bit, but then obviously then packed up the next day. And it was just absolutely awesome. I had the most amazing time, but I'm worn out, completely, utterly worn out. So this week I've been hibernating. That's my go-to thing. It can be really hard because sometimes when you want to hibernate, you think to yourself, I can't, I've got to be able to show I can't not do, you know, turn up and do the thing, but I think I want to remind you that you can, you can hibernate if you need to. Teresa: And if I didn't hibernate, if I didn't just pull back a little bit and cancel some things that you know I could cancel and spend a bit longer in bed or go for more naps or whatever it is then, I would be an...