Amazing Business Radio
A podcast by Shep Hyken & C-Suite Radio - Tuesdays
Categories:
495 Episodes
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Focus on the Customer, Not the Sale Featuring Lou Gallagher
Published: 10/20/2020 -
Understanding Gen Z as Customers and Employees Featuring Jason Dorsey
Published: 10/13/2020 -
A Customer Experience They Can’t Refuse Featuring Steven Van Belleghem
Published: 10/6/2020 -
Mystery Shop Your Customer Experience Featuring Claire Boscq-Scott
Published: 9/29/2020 -
The Right Way to Measure Amazing Customer Service Featuring Jerry Campbell
Published: 9/22/2020 -
Understanding Customers’ Values in a Digital Age Featuring Geoff Webb
Published: 9/15/2020 -
Getting Inside Your Customer’s Imagination Featuring Chip Bell
Published: 9/8/2020 -
Building an Authentic Company Culture Featuring Robert Glazer
Published: 9/1/2020 -
The Voice of the Customer Featuring Simon Glass
Published: 8/25/2020 -
Customer Service and Community Support Featuring Michael Houlihan and Bonnie Harvey
Published: 8/18/2020 -
Subscribe to an Amazing Customer Experience Featuring Robbie Kellman Baxter
Published: 8/11/2020 -
Closing the Empathy Gap in CX Featuring Andy MacMillan
Published: 8/4/2020 -
The Golden Rule in Customer Service Featuring Chuck Surack
Published: 7/28/2020 -
Creating a Diverse and Inclusive Customer Experience Featuring Lenora Billings-Harris
Published: 7/21/2020 -
Tools of Amazing Customer Experience Featuring Ramon Ray
Published: 7/14/2020 -
The Secret to Success is Good Customer Service Featuring Patricia Fripp
Published: 7/7/2020 -
The Customer Experience is the Product Featuring David Priemer
Published: 6/30/2020 -
The Future of Customer Feedback Featuring Martha Brooke
Published: 6/23/2020 -
Facial Coding in the Customer Experience Featuring Dan Hill
Published: 6/16/2020 -
Culture Design in the Customer Experience Featuring Jason Korman
Published: 6/9/2020
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that listeners need to know in order to take their success to the next level. Amazing Business Radio airs every week on, itunes, Soundcloud, and other platforms and channels.