Amazing Business Radio

A podcast by Shep Hyken & C-Suite Radio - Tuesdays

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495 Episodes

  1. How to Never Lose an Employee Again Featuring Joey Coleman

    Published: 6/27/2023
  2. Customer-Centric Marketing Featuring Mich Hancock

    Published: 6/20/2023
  3. Creating Confidence Building Communication Featuring Justine Tavares

    Published: 6/13/2023
  4. Shifting to the Employee Experience (EX) Mindset Featuring Tiffani Bova

    Published: 6/6/2023
  5. Transactional VS Emotional Customer Loyalty Featuring Mark Ross-Smith

    Published: 5/30/2023
  6. AI is the Future of Customer Service and CX Featuring Mario Matulich

    Published: 5/23/2023
  7. Savannah Bananas Says Putting Customers First is a Game Changer

    Published: 5/16/2023
  8. Voice of the Customer-Driven Service Featuring Evan Klein

    Published: 5/9/2023
  9. Building a People-First, Product-Second Culture Featuring Bob Phibbs

    Published: 5/2/2023
  10. The Positive Influence of Scarcity on Customer Experience Featuring Mindy Weinstein

    Published: 4/25/2023
  11. Customer Service Lessons From the Healthcare Industry Any Business Can Use Featuring Jennifer FitzPatrick

    Published: 4/18/2023
  12. CX: Balancing Functionality and the Human Experience Featuring John Sills

    Published: 4/11/2023
  13. Boosting Profits with Personalization Featuring Eric Melchor

    Published: 4/4/2023
  14. The Human-AI CX Partnership Featuring Declan Ivory

    Published: 3/28/2023
  15. Building Trust and Loyalty through Active Listening Featuring Heather Younger

    Published: 3/21/2023
  16. A Five-Star Experience Featuring Katie Mares

    Published: 3/14/2023
  17. Using Customer Feedback to Drive Company Growth Featuring Michelle MacCarthy

    Published: 3/7/2023
  18. Telling Your Brand Story Through the Customer Experience Featuring Christoph Trappe

    Published: 2/28/2023
  19. How to Provide a Personalized Customer Experience that Builds Trust Featuring Bill Bruno

    Published: 2/21/2023
  20. The Customer Journey is Like a Romantic Relationship Featuring Anita Toth

    Published: 2/14/2023

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Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that listeners need to know in order to take their success to the next level. Amazing Business Radio airs every week on, itunes, Soundcloud, and other platforms and channels.