Amazing Business Radio
A podcast by Shep Hyken & C-Suite Radio - Tuesdays
530 Episodes
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The Role of AI in Customer Care Featuring Seth Dobrin
Published: 8/16/2022 -
Customer Support Vs Customer Success Featuring Sam Cummings
Published: 8/9/2022 -
The Price Whisperer Featuring Per Sjöfors
Published: 8/2/2022 -
Human-Centered AI Featuring Deon Nicholas
Published: 7/26/2022 -
The Gig CX Featuring Megan Neale
Published: 7/19/2022 -
Building Confidence with Your Customers Featuring Julius Robinson
Published: 7/12/2022 -
Earning Customers for Life Featuring Matthew Holman
Published: 7/5/2022 -
Convenient Customer Feedback In Realtime Featuring Adam Alfia
Published: 6/28/2022 -
The Cost of Bad Customer Service Featuring Christine Churchill
Published: 6/21/2022 -
Building the Future of Service for the Next Generation of Customers Featuring Jonathan Shroyer
Published: 6/14/2022 -
The Smart Shopper and the Value Gap Featuring Ian Johnston
Published: 6/7/2022 -
Building the Most Customer Obsessed Company On the Planet Featuring Jeffrey T. Mezger
Published: 5/31/2022 -
Bridging the Gap between Company Culture and Customer Service Featuring Michel Falcon
Published: 5/24/2022 -
Creating a Company Culture – The Disney Way Featuring Dan Cockerell
Published: 5/17/2022 -
The Ultimate TikTok Guide for Business Featuring Dennis Yu
Published: 5/10/2022 -
Customer Service and Issue Centricity Featuring Devin Poole
Published: 5/3/2022 -
The Culture Playbook Featuring Daniel Coyle
Published: 4/26/2022 -
The Choreography of Customer Service Featuring Chris Lynam
Published: 4/19/2022 -
Poor Communication Is Bad Customer Experience Featuring Dorian Stone
Published: 4/12/2022 -
The Return on High Customer Satisfaction Is Huge Featuring Dr. Claes Fornell
Published: 4/5/2022
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that listeners need to know in order to take their success to the next level. Amazing Business Radio airs every week on, itunes, Soundcloud, and other platforms and channels.