530 Episodes

  1. The Role of AI in Customer Care Featuring Seth Dobrin

    Published: 8/16/2022
  2. Customer Support Vs Customer Success Featuring Sam Cummings

    Published: 8/9/2022
  3. The Price Whisperer Featuring Per Sjöfors

    Published: 8/2/2022
  4. Human-Centered AI Featuring Deon Nicholas

    Published: 7/26/2022
  5. The Gig CX Featuring Megan Neale

    Published: 7/19/2022
  6. Building Confidence with Your Customers Featuring Julius Robinson

    Published: 7/12/2022
  7. Earning Customers for Life Featuring Matthew Holman

    Published: 7/5/2022
  8. Convenient Customer Feedback In Realtime Featuring Adam Alfia

    Published: 6/28/2022
  9. The Cost of Bad Customer Service Featuring Christine Churchill

    Published: 6/21/2022
  10. Building the Future of Service for the Next Generation of Customers Featuring Jonathan Shroyer

    Published: 6/14/2022
  11. The Smart Shopper and the Value Gap Featuring Ian Johnston

    Published: 6/7/2022
  12. Building the Most Customer Obsessed Company On the Planet Featuring Jeffrey T. Mezger

    Published: 5/31/2022
  13. Bridging the Gap between Company Culture and Customer Service Featuring Michel Falcon

    Published: 5/24/2022
  14. Creating a Company Culture – The Disney Way Featuring Dan Cockerell

    Published: 5/17/2022
  15. The Ultimate TikTok Guide for Business Featuring Dennis Yu

    Published: 5/10/2022
  16. Customer Service and Issue Centricity Featuring Devin Poole

    Published: 5/3/2022
  17. The Culture Playbook Featuring Daniel Coyle

    Published: 4/26/2022
  18. The Choreography of Customer Service Featuring Chris Lynam

    Published: 4/19/2022
  19. Poor Communication Is Bad Customer Experience Featuring Dorian Stone

    Published: 4/12/2022
  20. The Return on High Customer Satisfaction Is Huge Featuring Dr. Claes Fornell

    Published: 4/5/2022

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Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that listeners need to know in order to take their success to the next level. Amazing Business Radio airs every week on, itunes, Soundcloud, and other platforms and channels.