CELab: The Customer Education Lab

A podcast by CELab - Thursdays

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128 Episodes

  1. Episode 128 - Emily Brogan - Customer First Thinking

    Published: 3/21/2024
  2. Ep 127 - Brian Oblinger - Community and Customer Education are Better Together

    Published: 3/7/2024
  3. Episode 126 - Jesse Evans - Collaborating with Product Teams and Getting Buy-In

    Published: 2/22/2024
  4. CELab - Ep 125 - Julie Dirksen - Designing Learning for Behavior Change

    Published: 2/8/2024
  5. Episode 124 - Sharon Castillo - Why Good Accessibility is Good Customer Education

    Published: 1/25/2024
  6. Episode 123 - CLOWN LAB

    Published: 1/16/2024
  7. Episode 122 - 2023 Wrap-Up and 2024 Predictions

    Published: 12/28/2023
  8. Episode 121 - Customer Education Report Season 2023

    Published: 12/14/2023
  9. Episode 120 - Barry Kelly - Thought Industries - The Headless LMS and the Future of Learning

    Published: 11/30/2023
  10. Ep 119 - Alessio Artuffo - Docebo and AI-Powered Customer Education

    Published: 11/16/2023
  11. CELab - Ep 118 - Sourabh Bajaj - AI and Customer Education

    Published: 11/2/2023
  12. Ep 117 - Strigo and the Next Generation of Virtual Instructor Led Training

    Published: 10/19/2023
  13. Ep 116 - Treion Muller - The Rise of the Mutant Learner

    Published: 10/5/2023
  14. Ep 115 - Shellie Grieve - Cohort Learning in Customer Education

    Published: 9/21/2023
  15. Ep 114 - Alessandra Marinetti - Change Management and its Role in Customer Education

    Published: 9/7/2023
  16. Ep 113 - Caitlin Wood - Scale Success and the Role of Education

    Published: 8/24/2023
  17. Ep 112 - Nick Mehta and Steve Cornwell - Digital Customer Education

    Published: 8/17/2023
  18. Episode 111 - Instructional Design 101 - Mayer's 12 Principles

    Published: 8/10/2023
  19. Episode 110 - Navigating the Learning Management Systems Marketplace

    Published: 7/27/2023
  20. Episode 109 - TechSmith and Project-Based Learning

    Published: 7/17/2023

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CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.