CELab: The Customer Education Lab

A podcast by CELab

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150 Episodes

  1. CELab - Ep 150 - Celebrating 150 Episodes - Reflections on our Journey in Customer Education

    Published: 2/8/2025
  2. CELab - Ep 149 - Julie Cochrane - Balancing Instructor-Led Delivery Costs with Customer Value: A Pricing Playbook

    Published: 1/24/2025
  3. Ep 148 - Roasting the Robot CELabs Live Commentary on AI-Generated Content

    Published: 1/10/2025
  4. CELab Ep 147 - CELab 2024 Wrapped - Part 2

    Published: 12/27/2024
  5. CELab Ep 146 - CELab 2024 Wrapped

    Published: 12/12/2024
  6. CELab Ep 145 - Craig Hewitt - The Future of Podcasting and Customer Growth

    Published: 11/30/2024
  7. CELab Ep 144 - Cultivating a Culture of Learning: Trimble's Innovative Approach to Customer Education

    Published: 11/15/2024
  8. CELab Ep 143 - Neel Balar - Clueso - Revolutionizing Customer Education with AI-Powered Video Creation

    Published: 10/31/2024
  9. CELab - Ep 142 - Samantha Murray - Boomeranging Back into Customer Ed

    Published: 10/17/2024
  10. CELab - Ep 141 - Rethinking Customer Education Strategy: The Power of Active Listening

    Published: 10/3/2024
  11. CELab - Ep 140 - Dan Ennis - Bridging the Gap - Collaboration Between Digital Customer Success and Customer Education

    Published: 9/19/2024
  12. CELab - Ep 139 - Melissa Kruminas @ Docebo - Building Value-Led / Product-Supported Customer Education

    Published: 9/5/2024
  13. CELab - Ep 138 - Michele Wiedemer - The Learner-Centered Design Model - Part 2

    Published: 8/22/2024
  14. Ep 137 – Michele Wiedemer - The Learner-Centered Design Model - Part 1

    Published: 8/8/2024
  15. Ep 136 - Mini - Who's Going To Arrest Me When I Get My Certification Program Wrong?

    Published: 7/25/2024
  16. Ep 135 - Lila Meyer - From Vanity Metrics to ROI: How Gainsight is Connecting Education to Business Impact

    Published: 7/11/2024
  17. Ep 134 - Geoffrey Moore - Crossing the Chasm with Customer Education

    Published: 6/27/2024
  18. Episode 133 - Zoe Ludwig on Driving Brand Advocacy and Product Led Growth through Education

    Published: 6/14/2024
  19. Episode 132 - Intellum - Forrester Report - Driving Business Success Through Customer Education

    Published: 6/1/2024
  20. Episode 131 - Mark Kilens - Education is a Fundamental Pillar of your Go-to-Market

    Published: 5/24/2024

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CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.