Creating Disney Magic
A podcast by Lee Cockerell - Tuesdays
547 Episodes
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Explain What You Can Do For Me
Published: 3/4/2025 -
Innovation in Leadership
Published: 2/26/2025 -
Using Video for Customer Support
Published: 2/18/2025 -
Blending Operations and Experience Design
Published: 2/11/2025 -
Leading in a Family Owned Business
Published: 2/4/2025 -
Managing a Remote Team
Published: 1/28/2025 -
Inspiration is the Real Work of Leaders
Published: 1/21/2025 -
How to Organize Your Time
Published: 1/14/2025 -
How a Leader Should Communicate
Published: 1/7/2025 -
Making Your Operation Run in Your Absence
Published: 12/31/2024 -
Making Everyone Feel Important
Published: 12/24/2024 -
When Mother Nature Impacts Customer Service
Published: 12/17/2024 -
Don't Give Customers a Reason to Visit Your Competitor
Published: 12/10/2024 -
Dealing With Coworkers Wasting Your Time
Published: 12/3/2024 -
Lessons from the Latest Creating Magic Mastermind
Published: 11/26/2024 -
Ask People What They Learned
Published: 11/19/2024 -
Let People Solve Their Problems
Published: 11/11/2024 -
Understand Your Real Competition
Published: 11/5/2024 -
Introducing the Jordan Harbinger Show
Published: 11/5/2024 -
Leaders Have Powerful Words
Published: 10/29/2024
Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.