547 Episodes

  1. Exercise Will Make You a Better Leader

    Published: 6/2/2015
  2. Your Attitude Will Set You Apart

    Published: 5/26/2015
  3. Leaders are Readers

    Published: 5/19/2015
  4. The Value of a Good Story

    Published: 5/12/2015
  5. How to Hire Outstanding People

    Published: 5/5/2015
  6. Why it Matters to Look Professional

    Published: 4/28/2015
  7. How to Manage Your Reputation

    Published: 4/21/2015
  8. Advice on Writing

    Published: 4/14/2015
  9. Excellence Through Clear Expectations

    Published: 4/7/2015
  10. A Look at Walt Disney

    Published: 3/31/2015
  11. How to Get the Most Out of Training

    Published: 3/24/2015
  12. What it Means to Be a Professional

    Published: 3/17/2015
  13. Why You Need Better Processes

    Published: 3/10/2015
  14. Developing Young Leaders

    Published: 3/3/2015
  15. How to Give a Great Presentation

    Published: 2/24/2015
  16. Creating a Disney Culture in Paris

    Published: 2/17/2015
  17. Customer Service as a Competitive Advantage

    Published: 2/10/2015
  18. You are Putting on a Show Every Day

    Published: 2/3/2015
  19. Customer Service is Not a Department

    Published: 1/27/2015
  20. Helping Others Become Great

    Published: 1/20/2015

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Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.