547 Episodes

  1. Stand Out With Customer Service

    Published: 7/12/2022
  2. How to Keep Employees from Leaving

    Published: 7/5/2022
  3. Overcoming Resistance to Change

    Published: 6/28/2022
  4. Leading Through Change

    Published: 6/21/2022
  5. The Satisfaction of Helping Other People

    Published: 6/14/2022
  6. The Difference between Efficient and Effective

    Published: 6/7/2022
  7. Be a Leader at Home and Work

    Published: 5/31/2022
  8. A Purpose Statement Applies to Every Role

    Published: 5/24/2022
  9. The Payoff of Investing in People

    Published: 5/17/2022
  10. Finding Success by Helping Others

    Published: 5/10/2022
  11. Current Issues in Business

    Published: 5/3/2022
  12. How to be a Better Thinker

    Published: 4/26/2022
  13. Preparing for When Something Goes Wrong

    Published: 4/19/2022
  14. Serve with No Strings Attached

    Published: 4/12/2022
  15. Create a Professional Presence

    Published: 4/5/2022
  16. Create a Professional Presence

    Published: 4/5/2022
  17. Letting Employees Put Family First

    Published: 3/29/2022
  18. How to Prepare for Your Next Job Interview

    Published: 3/22/2022
  19. Develop a Purpose Statement

    Published: 3/15/2022
  20. Why You Need Pre Shift Meetings

    Published: 3/8/2022

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Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.