139 Episodes

  1. How a community for women in healthcare was built, with Peg Dougherty Marcus

    Published: 4/5/2022

  2. Account management tips from a global ad agency Account Director, with Faizan Ali

    Published: 3/22/2022

  3. What the Metaverse means for agencies, with Ben Fryer

    Published: 3/8/2022

  4. How to navigate challenging situations as an agency account manager, with Robert Solomon

    Published: 2/22/2022

  5. How to manage a remote agency team with Fi Edwards and Katie Langdon, Skin & Blister

    Published: 2/8/2022

  6. How to pitch to procurement, with Jessica Bowler and Iris Gatzweiler

    Published: 1/25/2022

  7. How can agencies make client relationships more profitable?, with Chris Merrington

    Published: 1/11/2022

  8. How to increase customer engagement by communicating clearly, with linguist Eloise Leeson

    Published: 12/28/2021

  9. What agencies and brands need to know about web3, with Jeff Kauffman Jr.

    Published: 12/14/2021

  10. The AI-driven agency, with Tom Ollerton

    Published: 11/30/2021

  11. How to grow your independent agency, with Agencynomics co-author Peter Hoole

    Published: 11/16/2021

  12. How agencies can use LinkedIn for growth, with James Potter, The LinkedIn Man

    Published: 11/2/2021

  13. How team profiling can accelerate your agency's growth, with Osmaan Sharif

    Published: 10/19/2021

  14. The Art of Client Service, with Robert Solomon

    Published: 10/5/2021

  15. What agencies can learn from management consultancies about account growth

    Published: 8/27/2021

  16. How to systemise account management in your agency, with Alex Raymond

    Published: 8/24/2021

  17. What's the role of Client Services Director in a copywriting agency, with Nina Whittaker

    Published: 8/17/2021

  18. Top 10 tips for getting, keeping and growing clients from podcast guests

    Published: 8/3/2021

  19. UK Creative Agency Recruitment Trends, with Phil Cookson

    Published: 7/25/2021

  20. What the fandom formula means for creators, brands and agencies, with Zoe Scaman

    Published: 7/20/2021

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This podcast is for you if you are managing day to day client relationships in a creative agency. The aim of the podcast is to share insights and tips to help you add more value to the client's business, strengthen your relationships with your clients, develop your skills in account management and grow your agency's business.