Customer Service Academy

A podcast by Tony Johnson

Categories:

Business

131 Episodes

  1. 49: Building Client + Customer Trust During Times of Adversity and Uncertainty

    Published: 1/29/2021

  2. 48: A Mindful Approach to Transformation With Georgina Miranda

    Published: 1/22/2021

  3. 47: 5 Powerful Guest Service Phrases

    Published: 1/15/2021

  4. 46: Building Energy and Trust In Your Virtual Call Center With Steve Bederman

    Published: 1/8/2021

  5. 45: Customers Will Be Less Forgiving in 2021 - Here Are Your New Year's Strategies

    Published: 1/2/2021

  6. 44: The Power of Giving Back With Gratitude

    Published: 12/26/2020

  7. 43: Reimagining the Future of the Workplace With Simon Elliot

    Published: 12/18/2020

  8. 42: The Six Canons of Customer Service

    Published: 12/12/2020

  9. 41: Inside Your Customer's Imagination With Chip Bell

    Published: 12/4/2020

  10. 40: 5 Steps to Implement Your Customer Experience Strategy

    Published: 11/27/2020

  11. 39: Delivering Safety, Quality, and Hospitality on Black Friday

    Published: 11/20/2020

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Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service. Who's ready to IGNITE YOUR SERVICE! Learn more today at https://www.igniteyourservice.com/comeback. You can also email me at [email protected] or call/text 606-356-7447.