32 Episodes

  1. 🎙️ Turning Sign-ups into Superfans in Seconds – CVM’s Magic in Fintech

    Published: 3/25/2025
  2. 🎙️Building a CVM Growth Machine Beyond Upsell and Retention

    Published: 3/25/2025
  3. CVM Trends 2025 in Telecom

    Published: 11/12/2024
  4. 🎙️ Inbound Marketing for Unstoppable CVM Growth

    Published: 11/7/2024
  5. 🎙️How Data Management Lessons from the Air Force Helped Grow a Telecom

    Published: 10/16/2024
  6. 🎙️Cutting Churn by 50% – A Strategy of Customer Focus and Team Alignment in B2B CVM

    Published: 9/25/2024
  7. 🎙️Create a High-Impact CVM Team that Delivers More with Less

    Published: 9/25/2024
  8. 🎙️ Breaking the Illusion of the Perfect CVM Marketing Automation Tool

    Published: 8/14/2024
  9. 🎙️ Growing Revenue and Retention in Mobile Apps: Tricks You Need to Know

    Published: 7/31/2024
  10. 🎙️ Achieving 2x CVM Revenue Benchmark with Strategic Management

    Published: 7/16/2024
  11. 🎙️CVMBoK Launch: Empowering Customer Value Managers

    Published: 6/11/2024
  12. 🎙️Emotional Connection The Super Weapon in CVM

    Published: 6/6/2024
  13. 🎙️ What Are the 24 Communication Channels of Customer Value Management?

    Published: 5/2/2024
  14. 🎙️ Data Points to CVM Success: From Data Chaos to Customer Clarity

    Published: 4/17/2024
  15. 🎙️ Dreaming Big with CVM: Treating the Country as Your Customer

    Published: 4/4/2024
  16. 🎙️ How Telco Data shapes finance, retail, travel and digital businesses

    Published: 3/22/2024
  17. 🎙️ Why Documentation Isn't Dead: Operations Perspective in Telco

    Published: 3/6/2024
  18. 🎙️ What if You Had to Live with Your Customers 24/7 ?

    Published: 3/1/2024
  19. 🎙️ GenAI: Your New Best Friend or Boss?

    Published: 2/9/2024
  20. 🎙️ Turning Data into Gold: How Startups Help to Innovate in Telco

    Published: 1/24/2024

1 / 2

Calling all Customer Value Managers and those curious about the world of CVM! If you've ever found it challenging to gather information in this field, we've got your back. CVM Stories features the brightest minds who will share their diverse perspectives on customer base management in Telco and other industries. Together, we explore topics like data analytics, personalization, customer experience, technologies, leadership, and more. Join us on this journey as we build a community of CVM professionals! #bigdata #marketing #cvm #customerexperience #analytics #telco