Dive

59 Episodes

1. An Essential Guide to Health and Safety in Our Convenience Store

   Published: 3/24/2024
2. Fraud Fighters Assemble! Protecting Our Stores, Protecting Our Community

   Published: 3/17/2024
3. Company Policies and Best Practices

   Published: 3/10/2024
4. Harnessing Technology for Responsible Service: A Guide for Convenience Store Associates

   Published: 3/3/2024
5. Navigating the Waters of Customer Interaction

   Published: 2/25/2024
6. Legal Framework and ID Verification: Mastering the Gatekeeper Role

   Published: 2/18/2024
7. Introduction to Restricted-Age Products

   Published: 2/11/2024
8. Unlocking the Mysteries of Inventory Reconciliation

   Published: 2/4/2024
9. Navigating the Maze of Inventory Discrepancies

   Published: 1/28/2024
10. Mastering Stock Checks and Audits for Accurate Inventory

    Published: 1/21/2024
11. Introduction to Inventory Management Software and Tools

    Published: 1/14/2024
12. Inventory Control Processes for Sales Associates

    Published: 1/7/2024
13. Introduction to Inventory Management for Convenience Store Sales Associates

    Published: 12/31/2023
14. Mastering Upselling and Cross-Selling Techniques: A Comprehensive Review and Assessment

    Published: 12/24/2023
15. Handling Objections and Closing the Sale in Upselling and Cross-Selling

    Published: 12/17/2023
16. Mastering Cross-Selling Techniques

    Published: 12/10/2023
17. The Art of Upselling: Elevating Your Sales Game

    Published: 12/3/2023
18. First Shift: Tales from Aisle Five

    Published: 11/26/2023
19. Effective Communication for Sales: Mastering Upselling and Cross-Selling Strategies

    Published: 11/19/2023
20. Mastering the Art of Listening and Observing in Sales

    Published: 11/12/2023