The Treatment Room

23 Episodes

1. The Treatment Room Podcast – What’s going to make the difference to the profitability of the business?

   Published: 9/27/2022
2. The Treatment Room Podcast – You are in the customer service industry – whether you like it or not!

   Published: 9/20/2022
3. The Treatment Room Podcast – Marketing and Sales

   Published: 9/14/2022
4. The Treatment Room Podcast presents Hot Topics 2022 – Expectation, Training & What Will You Pay For?

   Published: 3/2/2022
5. The Treatment Room Podcast presents Hot Topics 2022 – Internal conflict

   Published: 2/23/2022
6. The Treatment Room Podcast presents Hot Topics 2022 – Foundation Programme

   Published: 2/16/2022
7. The Treatment Room Podcast presents Hot Topics 2022 – Training needs, retention and patient outcomes

   Published: 2/11/2022
8. The Treatment Room Podcast presents Hot Topics 2022 – Red Flags, Internal Process and learned experiences

   Published: 1/14/2022
9. The Treatment Room Podcast presents Hot Topics 2022 – KPIs, Learning & Development and Organisational design

   Published: 1/12/2022
10. The Treatment Room Podcast – Call management/ Team performance/ What are the things only you can do?

    Published: 12/15/2021
11. The Treatment Room Podcast presents Hot Topics – Forecasting/ Using data not emotions/Aiming for the stars

    Published: 12/6/2021
12. The Treatment Room Special – Christmas Parties

    Published: 11/18/2021
13. The Treatment Room Podcast presents Hot Topics – Contingency Planning/Marketing messaging/Supervision vs Profitability

    Published: 11/17/2021
14. The Treatment Room Podcast presents Hot Topics – Customer Experience/Staff Grievances/Financial Skills

    Published: 11/10/2021
15. The Treatment Room Podcast presents Hot Topics – ‘It’s Not Me, It’s You’

    Published: 11/4/2021
16. The Treatment Room Special – Chaperones

    Published: 11/4/2021
17. The Treatment Room Special – Lone Worker & Safety

    Published: 10/1/2021
18. Podcast: Hot Topics: Selling in the Therapy world

    Published: 9/2/2021
19. The Treatment Room Podcast presents Hot Topics – Onboarding and Inductions

    Published: 8/13/2021
20. August – Hot Topics – Putting a Vision into Practice

    Published: 8/5/2021