Experience Matters

A podcast by Nate Brown

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31 Episodes

  1. The Challenge of Frontline Engagement: Karin Hurt and David Dye

    Published: 7/27/2020
  2. The Challenge of Obtaining Customer Service Talent: Jerry Leisure, CEO of Officium Labs

    Published: 7/22/2020
  3. The Challenge of Servant Leadership: Rachelle Dever, Hospitality Innovator

    Published: 7/1/2020
  4. The Challenge of Leading with no Fear: Steve Gutzler of Leadership Quest

    Published: 6/5/2020
  5. The Challenge of Leading an Energized Team: Matt Beckwith of Clark Pest Control

    Published: 5/14/2020
  6. The Challenge of Effective Automation: Sheryl Walton of Autodesk

    Published: 5/7/2020
  7. The Challenge of Mental Health: Phil Herndon of Sage Hill Counseling

    Published: 4/29/2020
  8. The Challenge of Work From Home: Aarde Cosseboom of TechStyle

    Published: 4/28/2020
  9. The Challenge of ROI: Jerry Leisure of Officium Labs

    Published: 3/31/2020
  10. The Challenge of Empathy: Brett Frazer of Sun Basket

    Published: 3/31/2020
  11. Experience Matters Teaser Trailer

    Published: 2/2/2020

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This resource is sure to equip and entertain you on your Customer Experience journey. By focusing on one critical or perspective related to CX in each episode, you will have the opportunity to learn from incredibly talented experience designers across many different industries and regions. Join us as we find new ways to be there, be aware, and be essential for our customers!