Hospitality Daily Podcast

665 Episodes

1. How "Being Our Own Guest" Enabled Us To Allow More Early Check-Ins (And Improve Guest Satisfaction 20%) - Roman Pedan, Kasa

   Published: 5/10/2024
2. How We've Streamlined Housekeeping Tech & Teamwork - Roman Pedan, Kasa

   Published: 5/9/2024
3. How We Cut Costs, Boost Margins in Tough Market Conditions - Roman Pedan, Kasa

   Published: 5/8/2024
4. How We Improve Service and Profits with AI - Roman Pedan, Kasa

   Published: 5/7/2024
5. Question Everything If You Want To Stand Out (Our Story With Guest Communication Technology) - Roman Pedan, Kasa

   Published: 5/6/2024
6. Building A More Efficient Hotel Operating Model - Roman Pedan, Kasa

   Published: 5/5/2024
7. Learning To Be A "Hall of Fame Host" - Roman Pedan, Kasa

   Published: 5/5/2024
8. Why McKinsey's Ryan Mann Sees So Much Potential in Hospitality Now

   Published: 5/4/2024
9. “We Made Luxury Touchable”: How Hotel Nikko Goes Above and Beyond for Dogs and Their Humans - Anna Marie Presutti, Hotel Nikko San Francisco

   Published: 5/3/2024
10. Offering Hope Through Hospitality: How We Worked with St. Giles Hotels to Create Opportunities for our Community - Greg Früchtenicht, Saira Hospitality

    Published: 5/3/2024
11. How The World's Best Hotels Deliver Exceptional Service - Ryan Mann, McKinsey & Company

    Published: 5/2/2024
12. Building Bridges: Hospitality Leadership Across Cultures (Anna Marie Presutti and David Arraya)

    Published: 5/2/2024
13. Omotenashi: Lessons in Japanese-Inspired Hospitality For Us All - Anna Marie Presutti, Hotel Nikko San Francisco

    Published: 5/1/2024
14. What Are We Getting Wrong About The Hotel General Manager Role? (with Anna Marie Presutti, Hotel Nikko San Francisco)

    Published: 4/30/2024
15. How I Learned To Listen (And Lead) Well - Anna Marie Presutti, Hotel Nikko San Francisco

    Published: 4/29/2024
16. Uniting Voices To Tell The Story of San Francisco On The World Stage - Anna Marie Presutti, Hotel Nikko San Francisco

    Published: 4/28/2024
17. My Story from Disney to Hospitality Leadership - Anna Marie Presutti, Hotel Nikko San Francisco

    Published: 4/28/2024
18. 2 changes coming to this podcast (would love your feedback)

    Published: 4/27/2024
19. A Road Trip with James Lemon with Career and Innovation Lessons from his Journey from IHG Strategist to Global Technology Leader

    Published: 4/26/2024
20. Is Success in Hospitality Really All About Operations? (With Ed Skapinok, Appellation)

    Published: 4/26/2024