Let's Talk Loyalty

662 Episodes

1. Rethinking Membership Loyalty: Strategies for Scale with Steve Allmen, CAA (#661)

   Published: 4/17/2025
2. Inside South Africa’s Loyalty Landscape: A Conversation with Amanda Cromhout (#660)

   Published: 4/15/2025
3. Earning Loyalty at New Heights: WestJet’s Upgraded Rewards Program (#659)

   Published: 4/10/2025
4. Poundland Perks: Loyalty Made Simple with Emma Collins (#658)

   Published: 4/8/2025
5. IndiGo: Launching a loyalty programme at scale in the world’s 5th largest economy (#657)

   Published: 4/3/2025
6. Experience with programs: The Star Entertainment Group, David Jones, NewsCorp, Qantas, Global Red, Brierley & Partners, Coca Cola(#656)

   Published: 4/1/2025
7. Getting to know Voyage Loyalty, The Loyalty Programme for Seafarers (#655)

   Published: 3/27/2025
8. Will Points-based Currency Potentially Usurp Cash as King? (654)

   Published: 3/25/2025
9. The World's LARGEST Loyalty Programs? (#653)

   Published: 3/20/2025
10. Santander Unique Rewards #(652)

    Published: 3/18/2025
11. The Three ‘F’s of Loyalty at Air New Zealand (#651)

    Published: 3/13/2025
12. Winning Over the Fickle Customer: Marigold CMO Ashley Deibert shares insights from the 2025 Consumer Trends Index (#650)

    Published: 3/11/2025
13. Customer Advocacy and Emotional Loyalty Driven by Value-Based Alignment (#649)

    Published: 3/6/2025
14. Profitability in Loyalty Programmes - Powered by Collinson (Ep 648)

    Published: 3/4/2025
15. #647:Loyalty in the Age of the Emotional Consumer – Insights from Kate Wheaton, Ogilvy One

    Published: 2/27/2025
16. #646: Bridging Academia and Industry: Exploring the Future of Loyalty with Darron Kirkley

    Published: 2/25/2025
17. Mothercare, Adidas & Liverpool FC - Capturing Brand Loyalty in Indonesia (Ep #645)

    Published: 2/20/2025
18. #644: LATAM Pass– La evolución constante de un Programa de Lealtad (Spanish Episode)

    Published: 2/18/2025
19. #643: Wiser Loyalty in 2025: Real-World Strategies from C-Suite Leaders

    Published: 2/13/2025
20. #642: Managing 5 loyalty programmes into a new era of hyper personalisation in India: Arvind Fashions Ltd.

    Published: 2/11/2025