Let's Talk Loyalty

662 Episodes

1. #562 - What's the most valuable loyalty currency today? No, it's not points!

   Published: 7/16/2024
2. #561: IHG One Rewards from IHG Hotels and Resorts

   Published: 7/11/2024
3. #560: Exploring Club Eurostar: Insights from Loyalty Manager Sophia Laban

   Published: 7/10/2024
4. #559:The Value Exchange - Mercenaries are not US

   Published: 7/9/2024
5. #558: Insights on Emotional Loyalty with Comarch's Jessica Lavigne

   Published: 7/4/2024
6. #557: Accor Live Limitless: Emotional Connections and Memorable Experiences

   Published: 7/3/2024
7. #556: Creating Winning Value Propositions - Know Your Customer First

   Published: 7/2/2024
8. #555: Marigold's Top Ten Tips to Drive Lifelong Relationships and Greater Returns

   Published: 6/27/2024
9. #554 : Puntos Colombia: Más Que un Programa de Lealtad (Spanish Language Episode)

   Published: 6/26/2024
10. #553: Adventures in Loyalty Financials – Sharing some good, bad and ugly

    Published: 6/25/2024
11. #552: Meeting Dr Anna Pruska (CEO) and Piotr Kozlowski of Comarch at CUG

    Published: 6/20/2024
12. #551: What We Thought We Knew About Retention and Customer Lifetime Value

    Published: 6/19/2024
13. #550: Practice Checking for Sanity to Sustain Your Program

    Published: 6/18/2024
14. #549: WestJet's Loyalty Transformation & Evolution

    Published: 6/13/2024
15. #548: Inside the Relaunched Carter’s Rewards Program with Kevin Severs

    Published: 6/12/2024
16. #547: Winning the CFO’s Heart in Loyalty Finance

    Published: 6/11/2024
17. #546: Loyalty TV LIVE with Mastercard - Influencing and Winning Loyalty in an Age of Choice

    Published: 6/6/2024
18. #545: Loyalty Simplified: Beyond Metrics and Into Meaningful Engagement

    Published: 6/5/2024
19. #544: Setting Strong Loyalty Financial Foundations

    Published: 6/4/2024
20. #543: Langham Hospitality Group Launches "Brilliant by Langham".

    Published: 5/30/2024